Quick Guide: How to maintain your Paralenz Camera
Have you ever been in that situation where your diving gear didn’t work properly, right before a dive? That’s annoying but often avoidable. Luckily, there are some easy maintenance actions you can take to make sure that your Paralenz camera is always ready to capture great underwater footage.
Clean your camera after every dive — especially in saltwater
Take a bucket of lukewarm freshwater and submerge your camera into it for a couple of minutes. While submerged, turn your camera’s selector ring as well as the activation switch to get the freshwater into every crack.
This needs to be done to dissolve salt from the saltwater. Salt can damage your camera’s magnets and lead to rusting and malfunctioning.
If you can’t clean your camera right away, as explained above, make sure to keep your camera wet so that the salt has no chance to crystallize.
Clean the O-rings regularly
That’s an easy one. Make sure that the O-rings are always shiny, scratchless, and clean. Check for debris, hair, or dust. If you see that the O-rings could use some grease, put a very thin layer on it — a small container of grease comes with every camera purchased.
Check your camera one month before your next dive
- Does your camera turn on and off without problems? Sweet.
- Do the selector ring and the activation switch move effortlessly? Great.
- Can you do a short recording and snap a picture without any issues? Awesome.
- Does that recording look fine without any disturbances in the image quality? Perfect.
- Have you updated your camera with the newest firmware and updated your Paralenz app? Congrats, your camera is ready!
Important: If you’re not using your camera regularly but only once or twice a year: make sure that you charge the camera fully once a month. This helps to keep the lithium battery safe and prevents a decrease in its performance.
What should I do if I notice something is not properly working?
If you follow the above steps, your camera should always work properly. If you notice something out of the ordinary, please contact our support at firstname.lastname@example.org
Often, we can give you simple, guided instructions on how to fix smaller problems yourself. However, there might be cases where we would need you to send your camera to us, so we can have a look and fix it here.
Important: Don’t open up your camera and try to fix it yourself without guidance from our support team. Unguided maintenance can lead to broken parts, which can further lead to the camera flooding on your next trip.
This is why it is important that you check your camera one month before your next trip, so we can make sure to handle the repair and shipment of your camera on time.