Great stuff .. hope it arrives before tje end of August
I hope it arrives before the 18th of august ...
Alright. And thanks for the continued communication!
Woop woop wohoo
Any chance I can be included within those 200 lucky ones expecting the unit's delivery? 🙂
If it gets in by August 13th I'll be 100 miles off the Texas coast in the middle of the Gulf of Mexico at the Flower Gardens National Marine Sanctuary for a week during a coral spawning event. I'll keep my fingers crossed 🙂
As soon as I recieve my camera you will see how beautiful is the cap de creus 🙂
Just so I understand ... before I go from my gopro hero 3 to paralenz I should wait a bit to have that ram issue resolved ? Im really convinced to go with paralenz .. even more so after i messed up two dives video in Punta Cana for putting a way too much red filter ... but just want to make sure I order it when its time thanks
So far the 30 cameras in the first batch of testing are performing really well with the new RAM we installed.
They are now trying the same 30 cameras with an upgraded version of the firmware. If they all pass again, we will make a decision tomorrow if we will do another test with the next 100, or go straight to mass production.
If they do not all pass, back to debugging it is.
It is looking good!
Have a great day everybody!! and thank you so much for the support!! 😀
Would rather wait for a camera that is pretty much bug free then have something that will bug out on a dive, like any dive gear.
You're doing a very good job guys!!! I know the pressure can be very high because of all those last minute issues but you're still doing the best and I'm happy you're taking time to deliver us a very good product. I hope all will be good 😉
Keep it up ..good comms
I really like that you started make the process for us transparent. Good luck for the next steps.
Top job, and I echo everyone else in happy to wait for a better result
I agree, thank you for being so open with the info towards us. We keep fingers crossed and all the best of luck to you guys. You are doing an awesome job
Thisis great! Hopefully we can use it for our cuba dive trip.
Hoping for the best test tomorrow. I would pay extra to get it delivered if all tests well for my 8/11 trip. Thanks Paralenz for holding such high standards. Cheers
Hi guys, thanks for having my address updated so quickly! 🙂 I have participated for few kickstarter programs and you are among the best in communication 😆 keep up the good work and looking forward to your products.
Consider yourselves high fived.
I ditto everything that was said above.
I don't mind waiting cause I know my Paralenz camera will kick my friends Go Pro out of the water.
Take your time , seems like we all want the same thing... an awesome camera
I have just gotten off the phone with our guy in China.
There is a miscommunication between the RAM, the firmware and the chip which is causing the issue. They have tried to change the RAM to another brand which seems to correct the issue. Seems to correct it!
What we will do now is assemble 30 cameras with the new RAM and try to see if they all work.
If they work, we will assemble 200 more and check again. If all those are passed we will make another 1000 and so on, until we are sure that the problem is solved.
If any of the cameras in these batches fail, we will go back to debugging. In the meantime, the test phase with the 50 cameras continues, in order to rule out any other problems.
Keep up the good work, and keep us posted: I look forward to trying your camera in Portofino!
Keep up the good work when it's done it will be awesomely awesome 😎
God this is nerve-wrecking, who needs game of thrones if this here is much more tense 😬 you guys feel all your community crossing fingers.Go pro would love to even have a percent of the passion all your customers have !!!! Go go go
If it's a hardware issue what happens to all the Alpha and Beta models.
Will they be recalled and replaced
As much as I would love to have them in my grubby hands, and disappointed to miss having them along for our live-aboard trip in a couple weeks (we anticipate wild dolphin encounters). I truly appreciate the hard work and openness. A model for other Indigogo and Kickstarters!
Keep posting impressive way of cams and i'l try ur gadget in the near future dive...
We have received the lenses and everything is ready to be assembled. Or so we thought…
The firmware of the camera has been causing some freezing issues which we are trying to address at the moment. It could be a number of things both firmware and hardware and we need to find out what exactly is causing the freezing.
The testing process right now is being done with 50 cameras being continuously tested with the different combinations of solutions to what could be causing the problem so the chances that we will find out very soon are good.
Once we find the source of the problem it will either be a hardware issue, which will take longer because we need to change hardware in the cameras, or a software issue, which of course won’t take as long and we will be able to ship the cameras a lot earlier.
There could be many reasons and we are doing all we can to find out and we will of course keep you notified as we progress.
I know this is not going to go well with any of you but for those of you affected by this, I urge you to give us time to resolve the freezing issue and let us present you with a great camera! And please think about the following,
We could have been an indecent company not fighting to fulfil our responsibilities. We could have rushed it and released a camera that would not work. We could have tried and failed in many ways. But luckily the outcome of this, in spite of a way too optimistic initial timeline on the project, will be an amazing camera for divers, as it was intended.
Noooooooooooooooooooooo! That's really sad! But you're doing the right thing. Better fix it now than having a crappy product. But please keep us updated!
Damn so disappointed for you guys. Hopefully it's an easy fix!
Well at least your doing the right thing now instead of bashing them out & having a product recall. I call that a responsible company well done
Pain in the Arse yes it is..But not end of world.I have used everyday for 3 weeks 4 dives a day and yes i had plenty of freezes,But i also got used to power off and on again.I found it was safer to do short clips,This way you knew early enough to power off and restart and hopefully don't miss anything..I am very comfortable using the camera and expecting a freeze,What i'm trying to say is although this is a major issue i still got awesome footage of my recent trip. So im happy with putting up with the freezes until the guys get it sorted.Which they will im sure....Because I know how Fucking Good this Camera is.We are all so lucky to have this Camera right now,The results are amazing and well worth the wait.
Thank you for being so responsible. I hope and believe you will reap the rewards later!
Am I frustrated at this? Yes. Does beat the last kickstarter I backed where I have a $100 gadget that has never worked? Yup. Keep fighting the good fight guys, and I can't wait to get my fully operational camera!
Also thank you for your transparency. That makes being on this side. Lot easier.
Thanks for the ongoing updates and efforts. Bummed at the delays, but happier to get a stable and more mature product at the end rather than having to resolve ongoing issues later.
Check out a few vids I have put on Youtube.search paralenz v go pro. See for yourself the difference.
Thanks for the communication. In the meantime, have you any chance to develop the Androïd app, still not on line.
All the best
A quick story, during the early 2000s the video gaming industry was booming and many companies started developing their first games. Due to publishers pressure many good product where rushed and delivered without proper testing nor debugging. This was in a time when online patching and telemetry weren't a thing so millions of users got stuck with defective and even unusable products. One developer reacted to this and announced that their major released would be available "when it's done", a bold move when all the industry was rushing with shorter-as-possible dates. That simple change of speech was a breath of fresh air and the developer has been taken as an example of responsibility and customer care ever since. What I want to say with this is keep it up, be the good guys and give us an epic product that will change the way we record and share our dives. We have your back if you have ours
I'm over it, had hoped to get my camera before the vacation - had some good dive on Sardinia with a camera. Looking forward to dive with it at a later occasion.
Will we be able to update the firmware through the Android app?
Hardware is hard, no question about that.
Keep up the good work!
I respect your hard work and I can't wait to receive the coolest diving camera there ever was .
I purchased a set of wireless ear buds from a start up company back in November of 2015. They were hoping to ship early 2016 ... Still a work in progress. They have not shipped one unit yet. As frustrating as it is I would prefer you ship a quality product verses a rushed out the door camera with issues. No one can be more frustrated than the people working on this project. Keep working on it and I look forward to receiving a great product when you are confidant what you ship meets the highest quality and standards. Thanks for the update and good luck finding the issue.
Yes it is frustrating, I was hoping to get mine last year before I went on a dive trip .... still, I look forward to a good product that will follow me around for years to come. Heads up guys, as a commenter before said , we have your back if you have ours. And your honesty will be rewarded.
Thank you for all your patience and understanding guys!! Literally sitting here with goose bumps! THANK YOU FOR THE SUPPORT!!! WE WILL NOT LET YOU DOWN! <3
Can't wait to order mine once it's ready for release.
The lack of communication the previous couple of days has been due to a delay in the final assembly. We would like to hold back the announcement of a new delivery date until we are 100% certain that it will happen. We are still waiting, but it will not be long!
Heres a shot straight from the Paralenz Dive Camera in El Torro, Mallorca. ... See MoreSee Less
A big thanks to Brad Robertson and Asociación Ondine for inviting Paralenz onto this expedition on Marine Protected Areas and Plastic Pollution.
Such a pleasure to see that things are actually being done towards making the worlds oceans a cleaner place to be.
The purpose of this project was to observe and note the difference between Marine Protected Areas vs Non-protected, in order to record and create awareness about how areas like these regain their marine life, once protected.
The results were astounding! The Mediterranean is certainly not as dead as they say, and we were very surprised to find the diving in Mallorca so good as it was! Definitely worth a visit!
Behind the scenes A little over a year ago we had a long but fun day shooting the kickstarter video 🙂 Thanks to all the guys who took the time to help us make a great video! Here is a little from behind the scenes. ... See MoreSee Less